PhoneMaster is an administration tool for Avaya CS1000, Avaya Communication Manager and Legacy Nortel Meridian & CS1000 telephone systems that allows you to make programming changes on the telephone system without needing to know anything about the sophisticated command-line programming language.
CallBill is an easy-to-use call accounting windows-based reporting tool that collects call records (CDR/SMDR) from a telephone system and stores them in a database. CallBill’s Reports Module allows you to run reports that will present the information you require from the database in a format that is easy to read and understand.
Directory Directory is a browser-based application, which publishes the internal Corporate Directory on the LAN/WAN providing high-speed shared access to the most current corporate information.
Integration The task of maintaining personnel data in different software applications has always been an administrator’s nightmare. As a solution, Phoneware has produced an Integration Module which ties together the personnel data in its three telecommunications applications: PhoneMaster, CallBill and Directory.