Phoneware Ltd is a leading edge telemanagement solutions provider that was founded in 1995 with one focus in mind – how to simplify system management and drive down business costs. Our integrated telemanagement solutions are widely acknowledged as the easiest-to-use in the market place and have a proven track record of delivering significant direct and indirect cost savings for our clients.
Phoneware prides itself on developing intuitive and easy-to-use products, backed up by our highly acclaimed Help Desk Support Service where all calls are answered live (no voicemail queues) by a fully trained support engineer. Users have unlimited access to the Support Team who provide advice and assistance on how best to use our products when programming or monitoring the telephone system, ensuring clients get full value from their investment from day one.
Our products PhoneMaster (moves, adds and changes software) and CallBill (call accounting software) are fully integrated by our Integration Module. All telephone identifier changes (name, department, cable pair, etc.) made using PhoneMaster are instantly and automatically updated in CallBill. No need for Administrators to maintain two databases and all identifier information is accurately updated across all applications. This information can be further integrated with our Directory application or synched with other LDAP applications such as Active Directory.
Installed in over 200 countries world-wide, Phoneware’s integrated solutions have been readily adopted by Government Departments, Government Agencies, Military, Universities, Healthcare, SME and Fortune 500 companies, who use our products as single site, campus, pan-continent and global corporate business cost saving solutions.